Notes from two decades in the room

    I've spent most of my career in the rooms where things weren't working — where no one wanted to own the problem and the answers weren't obvious. This page is where I try to write down what I learned along the way.

    Background

    My work centers on using data to build products people want to buy and lasting customer relationships. Over the years, I've managed the product lifecycle, led go-to-market strategies, and held P&L responsibility. My approach to leadership is about creating environments where teams can use technology to deliver tangible business results.

    What the years taught me

    Skills evolved across very different industries and very different problems.

    Commercial Leadership

    Strategic Account ManagementBusiness DevelopmentPipeline ManagementP&L OwnershipDeal StructuringConsultative Selling

    Strategy & Transformation

    Digital Transformation RoadmapsGo-to-Market StrategyProduct VisionC-Level AdvisoryAgile Methodology

    Data & Analytics

    Data MonetizationBI StrategyPredictive AnalyticsKPI DefinitionData Warehousing

    Customer Engagement

    Loyalty StrategyGamificationCustomer Lifecycle ManagementTest & LearnRetention Strategies

    Experience

    FITTECHS

    Co-Founder & Head of Product Strategy

    Jan 2016 – Present

    Istanbul, Türkiye

    • Led end-to-end product lifecycle for high-engagement B2C web and mobile platforms
    • Developed gamification and loyalty features boosting user retention
    • Conducted Test & Learn cycles to refine pricing models and enhance CLV
    • Managed commercial activities including strategic partnerships and channel development

    BICENTRIX

    Managing Partner & Client Partner | Head of Sales and Commercial Operations

    Dec 2011 – Aug 2025

    Istanbul, Türkiye

    • Primary Client Partner for enterprise accounts, originating and closing BI consulting engagements
    • Advised clients on Data Monetization and Analytics-driven operational efficiency
    • Led BI solution implementations, aligning data infrastructure with business goals
    • Served as trusted advisor to senior executives

    NEXUM BOĞAZIÇI

    Senior Consultant (Corporate Performance Management)

    Jan 2010 – Dec 2011

    Istanbul, Türkiye

    • Delivered performance management and BI projects focusing on KPI definition
    • Managed stakeholders and project deliverables within CPM team

    TRADESOFT

    Business Intelligence Specialist

    Jan 2007 – Jan 2009

    Istanbul, Türkiye

    • Designed and implemented BI solutions for financial services sector
    • Built data warehousing structures for capital markets reporting

    NETRON

    Microsoft Certified Trainer

    Jan 2005 – Jan 2007

    Istanbul, Türkiye

    • Delivered technical training (MCSE, MCDST) to IT professionals

    Education

    2006 – 2007

    Master of Science, Information Technologies

    Istanbul Technical University

    2002 – 2006

    Bachelor of Science, Engineering

    Istanbul Technical University

    1992 – 2001

    High School

    Lycée Saint-Benoît

    What keeps me going

    I believe in building things that last. Every project is a chance to make something that actually helps a team make better decisions and treat their customers better. That's the part I never get bored of.

    Let's start a conversation

    Whether it's a consulting project, a speaking invite or just a hello — I'd love to hear from you.

    Send a message

    Contact information

    Location

    Istanbul, Türkiye

    Schedule a call

    Prefer a quick chat? Book a 30-minute call and we'll talk it through.

    Quick answers

    How quickly do you reply?

    Usually within 24–48 hours on weekdays.

    Do you work with remote clients?

    Yes — most of my work happens over video calls, with clients around the world.

    Which industries do you know best?

    Mostly financial services, tech, retail, pharma and B2B SaaS.